SCT06 - Decision Support System

Analytics and intelligence tools to support business decision-making

SCT06 - Decision Support System

Analytics and intelligence tools to support business decision-making with data visualization and predictive insights.

Overview

This capability provides business intelligence dashboards, data visualization, and predictive analytics to help you make informed decisions about your financial services platform.

Features

Feature	Description
BI Dashboards	Interactive business intelligence views
Data Visualization	Charts, graphs, and visual reports
Predictive Analytics	AI-powered forecasting
Custom Reporting	Build custom report templates
Recommendations	Decision recommendation engine

Dashboard Categories

Dashboard	Metrics
Executive	Revenue, growth, key KPIs
Operations	Transaction volumes, success rates
Customer	Acquisition, retention, engagement
Risk	Fraud, compliance, exposure
Financial	P&L, cash flow, projections

Configuration Options

Level	Features	Analytics
Basic	Standard reports	Historical data
Standard	Interactive dashboards, custom reports	Trend analysis
Advanced	AI-powered insights	Predictive analytics

Analytics Capabilities

Descriptive Analytics

• Transaction summaries
• Customer demographics
• Revenue breakdowns
• Operational metrics

Diagnostic Analytics

• Trend identification
• Anomaly detection
• Root cause analysis
• Performance comparisons

Predictive Analytics (Advanced)

• Revenue forecasting
• Churn prediction
• Fraud probability
• Demand forecasting

Prescriptive Analytics (Advanced)

• Action recommendations
• Optimization suggestions
• Risk mitigation strategies

Report Types

Integration with Other Capabilities

Capability	Integration
SCT01/02 - Channels	Analytics dashboard access
SCT05 - Subscriptions	Subscription analytics
SCT11 - Compliance	Compliance reporting
All Capabilities	Cross-capability insights

Subscription Tier Availability

Tier	Configuration Level
Starter	Basic
Professional	Standard
Enterprise	Advanced
Custom	Configurable